Security Enhancement Notice: Two-Factor Authentication Now Required for High-Value Transactions

Important Security Update

As part of our ongoing commitment to protecting our trading community, INWISH is implementing enhanced security measures for high-value transactions. This notice outlines the upcoming changes and provides guidance for preparing your account.

New Two-Factor Authentication Requirements

Effective from the implementation date, all transactions meeting the following criteria will require two-factor authentication verification before processing. Trades involving gift card values above the established threshold will trigger an additional verification step. Withdrawal requests exceeding daily limits will require secondary confirmation. Account setting modifications affecting payment methods will need authentication approval.

Why We Are Making This Change

The gift card trading industry faces evolving security challenges that require proactive protection measures. By implementing mandatory two-factor authentication for significant transactions, we create an additional barrier against unauthorized account access and fraudulent activity.

This enhancement reflects feedback from our trading community requesting stronger security options. Many experienced traders have expressed desire for additional protection layers, particularly for larger transactions where the stakes are higher.

How Two-Factor Authentication Works

When a qualifying transaction is initiated, you will receive a verification code through your registered authentication method. This code must be entered within the specified time window to complete the transaction. The process adds only seconds to transaction completion while significantly enhancing security.

Multiple authentication methods will be supported to accommodate different user preferences and situations. Options include authenticator applications, SMS verification codes, and email confirmation depending on your account settings.

Setting Up Your Authentication Method

We strongly encourage all users to configure their preferred two-factor authentication method before the implementation date. Navigate to your account security settings to select and verify your authentication options. The setup process includes a test verification to ensure your chosen method functions correctly.

Users who have not configured two-factor authentication before the effective date will be prompted to complete setup before processing qualifying transactions. Planning ahead ensures seamless trading continuity.

Transaction Thresholds and Scope

The authentication requirement applies to transactions meeting value thresholds established based on risk assessment and community protection standards. These thresholds balance security enhancement with trading convenience, targeting transactions where additional verification provides meaningful protection without impeding routine activity.

Specific threshold amounts are detailed in your account security settings and may be adjusted based on your account history, verification status, and trading patterns.

Impact on Trading Speed

We have optimized the authentication flow to minimize impact on transaction completion times. Most users will experience only a brief additional step, typically requiring less than thirty seconds to complete verification.

For users with authenticator applications configured, the process is particularly streamlined, requiring only a quick code entry without waiting for message delivery.

Exemptions and Special Circumstances

Certain transaction types may qualify for modified authentication requirements based on risk profiles and account standing. Established traders with verified accounts and consistent trading histories may qualify for adjusted thresholds after evaluation.

Contact our support team if you have specific circumstances that warrant review of authentication requirements for your account.

Questions and Support

Our customer support team is available to assist with authentication setup, answer questions about the new requirements, and address any concerns. Comprehensive documentation is also available in our help center covering common questions and troubleshooting guidance.

We appreciate your cooperation as we implement these important security enhancements designed to protect our entire trading community.