Spring 2025 Rate Adjustment Notice: Updated Gift Card Exchange Rates Effective February 15th

We are writing to inform our user community about upcoming rate adjustments that will take effect on February 15, 2025. These changes reflect current market conditions and help ensure sustainable platform operations while maintaining competitive rates for our users.

Overview of Rate Changes

Periodic rate adjustments represent normal marketplace operations as we respond to changing supply and demand dynamics, retailer policies, and broader economic conditions. Our team reviews market data regularly to ensure rates remain fair and competitive.

The upcoming adjustments affect approximately thirty gift card brands across various retail categories. Some rates will increase slightly while others may decrease based on current market valuations.

Categories Affected

Retail merchandise cards from major department stores will see modest rate adjustments averaging between one and three percentage points. These changes reflect shifting consumer shopping patterns and retailer market positioning.

Restaurant and food service cards experience rate modifications based on recent demand patterns and seasonal factors. Several popular dining brands will see slight improvements in buyer rates.

Entertainment category adjustments respond to evolving streaming landscape dynamics and gaming platform developments. Some gaming cards will see improved rates while certain streaming services adjust downward.

Transition Period Details

Current rates remain in effect through February 14, 2025. Any transactions initiated before midnight on February 14th will process at existing rates regardless of completion timing.

Beginning February 15, 2025, all new transactions will reflect updated rate structures. Previously listed cards that have not yet sold will automatically adjust to new rates.

User Account Impacts

Pending transactions already in progress will complete at the rates in effect when initiated. Users do not need to take any action for these transactions.

For users with active listings, we recommend reviewing your listings after February 15th to ensure pricing aligns with your expectations under the new rate structure.

Rate Transparency

Complete rate information remains accessible through your account dashboard. The rates page will display updated values beginning February 15th, clearly marked with their effective dates.

Historical rate data continues to be available for users who wish to compare changes over time. This transparency supports informed trading decisions.

Questions and Support

Our customer support team is prepared to address questions about the rate adjustment process. Users can reach support through standard channels including live chat, email, and help documentation.

We have prepared detailed FAQ documentation addressing common questions about rate changes. This resource will be available on our help center before the effective date.

Commitment to Fair Rates

These adjustments reflect our ongoing commitment to maintaining a balanced marketplace that serves both buyers and sellers effectively. Regular rate reviews ensure our platform remains competitive and sustainable.

We appreciate your continued trust in INWISH for your gift card trading needs and welcome feedback about our rate structures and policies.