System Maintenance Announcement: Scheduled Platform Updates for Performance Optimization

Scheduled Maintenance Notice
INWISH will perform scheduled system maintenance to implement important performance upgrades and infrastructure improvements. This maintenance is part of our ongoing commitment to providing the fastest, most reliable gift card trading platform available.
Maintenance Window Details
The scheduled maintenance will begin during low-traffic hours to minimize impact on our trading community. The maintenance window is expected to last approximately four hours, though we aim to complete all work earlier if possible. Specific timing will be communicated through multiple channels in advance.
During the maintenance period, the platform will be temporarily unavailable. Users attempting to access INWISH during this window will see a maintenance notification page with estimated completion time.
Purpose of This Maintenance
This maintenance cycle focuses on several key areas designed to improve your trading experience. Database optimization will enhance transaction processing speeds and reduce verification times. Server infrastructure upgrades will increase platform capacity to handle growing transaction volumes. Security patches will ensure continued protection of user accounts and transaction data.
Additionally, we will be implementing backend improvements that enable future feature releases. While these changes will not be immediately visible, they lay the groundwork for exciting new capabilities coming to the platform.
Expected Impact
No trading activities will be possible during the maintenance window. This includes submitting new transactions, accessing existing transaction records, and receiving payouts. All pending transactions will resume processing automatically once maintenance completes.
Account information remains secure throughout the maintenance period. No user action is required to protect account data or pending transactions. The system will preserve all states and resume normal operation seamlessly.
Recommendations for Traders
We recommend the following actions to ensure a smooth experience around the maintenance window. Complete any urgent transactions before the maintenance begins. Avoid submitting new transactions in the final hour before maintenance starts. Ensure your contact information is current to receive maintenance completion notifications.
Traders with pending transactions should note that processing times will be extended by the maintenance duration. Plan accordingly if you have time-sensitive needs.
Communication Channels
We will provide updates through multiple channels throughout the maintenance period. Email notifications will announce maintenance commencement and completion. Our social media accounts will post real-time status updates. A status page will provide continuous updates on maintenance progress.
Users can subscribe to maintenance notifications through their account settings to receive direct updates about system status.
Post-Maintenance Verification
Following maintenance completion, we recommend users verify their account access and review any pending transactions. While our testing ensures everything works correctly, early identification of any issues helps us address them promptly.
If you encounter any unexpected behavior after maintenance completes, please contact our support team immediately. We will have additional support staff available in the hours following maintenance to handle any questions.
Long-Term Benefits
The improvements implemented during this maintenance will benefit all users through faster processing, improved reliability, and enhanced security. We appreciate your patience during the brief service interruption and believe the resulting improvements justify the temporary inconvenience.
Our engineering team has extensively tested all changes in staging environments to ensure smooth deployment. We are confident this maintenance will proceed without complications.
Thank You for Your Understanding
We recognize that maintenance windows impact your trading activities and appreciate your understanding. Our commitment to platform excellence requires occasional service interruptions to implement meaningful improvements.
We will work diligently to complete maintenance as quickly as possible and restore full platform functionality. Thank you for being part of the INWISH community.
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