Upcoming Holiday Trading Hours: Extended Support During Peak Season December Through January

As the holiday season approaches, INWISH is pleased to announce enhanced service availability to support our users during the busiest gift card trading period of the year. These temporary service expansions ensure you receive the assistance you need when trading activity peaks.

Extended Support Hours

Beginning December 15th and continuing through January 15th, our customer support team will operate on extended schedules. Weekend and evening support hours will expand significantly to accommodate increased user activity during the holiday period.

Live chat support will be available for additional hours each day, providing real-time assistance during traditionally off-peak periods when holiday shopping often occurs.

Holiday Schedule Specifics

Christmas Eve through December 26th will see modified but continuous support availability. Essential services including transaction processing and urgent support requests will be handled throughout the holiday period.

New Year's Eve and New Year's Day will maintain similar modified coverage. We recommend completing time-sensitive transactions before major holidays when possible, though support remains available for urgent matters.

Platform Monitoring Enhancements

Our technical operations team will increase platform monitoring intensity throughout the holiday season. Additional staff will observe system performance metrics to identify and address any issues proactively.

Server capacity has been scaled to handle anticipated volume increases. Load testing confirmed our infrastructure can support significantly elevated transaction rates without performance degradation.

Transaction Processing Information

Standard transaction processing times will be maintained throughout the holiday period for most operations. Some verification procedures may experience slightly extended timelines during peak volume periods.

Users are encouraged to initiate transactions with comfortable time buffers when gift card delivery timing is critical for gift-giving purposes.

Communication Channels

All standard support channels remain available throughout the holiday period. Email support continues without interruption, though response times may vary during highest-volume days.

Our help center documentation remains accessible around the clock for users seeking self-service assistance with common questions.

Preparation Recommendations

We encourage users to complete account verification and payment method setup before the holiday rush begins. Having your account fully prepared enables faster transactions when you need them.

Review your current listings and update any outdated information. Accurate listings facilitate smoother transactions during busy periods.

Post-Holiday Return to Normal

Regular support hours will resume January 16th following the extended holiday coverage period. We appreciate your patience during any peak-period delays and remain committed to providing excellent service year-round.

Thank you for choosing INWISH for your holiday gift card trading needs. We wish all our users a safe and enjoyable holiday season.